13/09/2024 às 15:04 Accounting

What are Common QuickBooks Payroll Errors and How to Fix Them?

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3min de leitura

Here are some common QuickBooks payroll errors and how to fix them:

1.Payroll Update Errors (PSXXX Errors)

  • Error: You might see error codes like PS077, PS032, PS034 when updating payroll.
  • Cause: This often occurs due to outdated tax tables or issues with company file data.
  • Fix:
  • Ensure that your QuickBooks software and payroll tax table are up to date.
  • Rebuild and verify your company file to fix any data integrity issues.
  • Run QuickBooks as an administrator and disable User Account Control (UAC) settings temporarily if necessary.

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2. Error 12002, 12007, 12009, 12029 – Payroll Internet Connection Errors

  • Error: These errors indicate that QuickBooks is unable to connect to the internet for payroll updates.
  • Cause: Network connectivity issues, incorrect firewall settings, or improper SSL settings.
  • Fix:
  • Check your internet connection and firewall settings to ensure QuickBooks has internet access.
  • Verify and update the SSL settings in your Internet Explorer browser.
  • Reset QuickBooks internet settings to default and try again.

3. Error 15240 – Payroll Update Failed

  • Error: This error occurs when there are issues with downloading payroll updates.
  • Cause: Incorrect time and date settings on your system or incorrect folder permissions.
  • Fix:
  • Ensure your system date and time are correct.
  • Adjust folder permissions for QuickBooks to full control.
  • Reinstall QuickBooks in selective startup mode if necessary.

4. Incorrect Paychecks or Payroll Calculation Errors

  • Error: The paychecks are miscalculated, leading to overpayment or underpayment of employees.
  • Cause: Incorrect payroll item setup, outdated tax tables, or incorrect employee information.
  • Fix:
  • Double-check payroll item setup and employee details.
  • Update your payroll tax table to the latest version.
  • Use the Payroll Checkup feature to review and resolve errors.

5. QuickBooks Payroll Error 30159

  • Error: This error occurs while trying to run payroll or update payroll services.
  • Cause: Improper QuickBooks installation, corrupted company file, or inactive EIN (Employer Identification Number) status.
  • Fix:
  • Reinstall QuickBooks and ensure the company file is not damaged.
  • Verify your EIN and reactivate if needed.
  • Update QuickBooks and payroll tax tables regularly.

6. Direct Deposit Errors

  • Error: Payroll payments via direct deposit fail to process or get delayed.
  • Cause: Incorrect bank account information, exceeded payroll submission deadlines, or insufficient funds.
  • Fix:
  • Verify employee and business bank account details.
  • Make sure you submit direct deposits before the deadline (usually 2 days prior to payday).
  • Check your bank balance to ensure you have enough funds for payroll.

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7. Error 17337 – Payroll Not Working

  • Error: This error occurs when trying to process payroll, but the system doesn’t respond.
  • Cause: Issues with internet security settings or incorrect browser settings.
  • Fix:
  • Adjust your browser’s internet security settings to the recommended levels.
  • Ensure that TLS 1.2 is enabled and that your browser supports SSL connections.

By following these fixes, you can resolve many common QuickBooks payroll errors.

13 Set 2024

What are Common QuickBooks Payroll Errors and How to Fix Them?

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